If this does not work, ask your Network Administrator to confirm the Port communication status between the Server and Client.Ĭheck whether the 1947 Port is being used by another program.ĭespite the dongle key has been recognized, the Feature ID of the program and the Feature ID of the dongle key are different.You are able to check the version under Diagnostics. If this does not solve the problem, check both versions of the Server and Client PC’s HASP Drivers.If the status is ‘Started’, right click and select Restart. If the status is not ‘Running’, right click and select Start. In the Service window that follows, check whether or not the status of the ‘Sentinel LDK License Manager’ is ‘Running’.The Server and Client PCs are unable to communicate with each other. Unable to access Sentinel HASP Run-time Environment(H0033) Communication error between local and remote Sentinel HASP License Managers (H0040)